Why would menu items not display?


i trying troubleshoot issue user having bridge cs3. several selections "tools" menu have disappeard (not grey'd out, missing). 1 he's looking indesign contact sheet command. used have them , gone. i've compared preferences , identical. he's running tiger , i'm on leopard.

 

here's odd thing. version 2.1.1.9 , 2.1.0.100. yet when run software updates , adobe updater on computer, reports up-to-date. though our versions different, different oss, doesn't explain why used have , no longer does.

 

any thoughts?

the 2.1.1 update can downloaded here - http://www.adobe.com/support/downloads/detail.jsp?ftpid=3813

 

the indesign menu item comes script loading @ launch. can in preferences> startup scripts , see if present disabled.



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