Acrobat Pro 9.1.1 not working Vista 64-bit

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problem seems have started latest update via adobe updater. on vista 64-bit machine can open acrobate pro 9.1.1 fine. howvere none of menu options work...some cause "acrobat has stopped working" error message , other options nothing @ all. can open pdfs, unable create them within acrobate, pdf creations seems work fine via pdf printer , through other applications.i have been unable find post same problem...and google search has not turned similar situation either...

 

more background info:

acrobate 9 installed cs4 web premium upgrade cs3. machine running vista home premium 64-bit.

 

any in matter appreciated!

this seems pretty unique problem...can't find close anywhere...however did try few solutions similar problems...

 

things have tried far...without change.

 

  • disabled uac
  • disabled dep
  • ran licensing check utility (from knowledge base article
  • reset permissions (following kb article)

 

my next step uninstall acrobat pro 9...reinstall 8 , re-upgrade 8 9...i'll post outcome....

 

i'm thinking maybe went wrong during upgrade process...as doesn't seem issue else having...maybe won't update 9.1.1 time



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