How can I get Adobe support to help?

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i have simple request, license (purchased in 12/08) doesn't work now. hd crashed , new install won't work. have case opened online on 5/25/09 has not been acknowledged. spent hour on phone while tech support decided customer service problem , customer service decided technical support problem. when tried connect me premiere support area photoshop support area picked up. when tried connect me premiere elements disconnected. no progress after 71 minutes on phone. looking around online know i'm not one. how can assistance????

if want contact adobe, should click contact button @ top of page.

 

you can try link listed in faqs right of forum.

http://forums.adobe.com/thread/414984?tstart=0

 

nobody here fellow users.



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