Play's Fine on Mine But Not on Thier's

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okay, situation.  have presentation have imported powerpoint audio have on captivate 4 timeline.  have gone , edited entry , exit anmimations in powerpoint presentation captivate interface match corisponding audio.  when view results in edit window works perfectly.  when preview presentation works perfectly.  when export presentation , run if off computer or web works perfectly.

 

however, clients tell me (i have not been able see problem on of computers i've tried on. . .just couple) on several of machines, bulleted text comes in after audio should come in or otherwise not matched up.

 

have of seen type of problem?  setting can change on they'er machine fix this?  i'm not sure problem because works me on multiple machines.

 

here link presentation on web: http://www.youtube.com/watch?v=z9cvytbx1km

 

thanks!

hi there

 

you might check version of flash player/plug in using , see version using. may surprised discover using ancient version of player. if that's case, upgrading things may fix it.

 

cheers... rick

 

 



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