Horizontal lines not printing

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my laptop received new motherboard , reinstalled robohelp. of sudden, when try print topic, whether generated .chm file or preview within robohelp, horizontal lines missing, regardless of size or color. causing major henderence in reviewing of print copies editing purposes.

 

i have made sure not color or line issue printing other programs , different images-they print fine. problem isoloated rh (i using version 7).

 

i have attached 2 screenshots took of examples of lines nort printing.

 

i have checked printer settings-they match settings used in other programs.

 

help???



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