AE CS4 9.0.2 crash on any file operation or quit...

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i have ae cs4 demo installed [basic install - no additional plugins or scripts] . no script panels docked.

 

it worked fine first couple of uses. crashes if try quit, import file, save file, change/save preferences. uninstalled using uninstaller. re-installed. updated 9.0.1 , updated 9.0.2 no change in behavior. have 2 days left on demo. our company has ordered production suite hasn't arrived. i'm on hot seat justifying expense expensive app won't run.

 

help appreciated.

 

workstation:

mac pro intel

2 ghz core duo cpu

4gb ram

apple monitor

osx 10.4.11

60gb free space on hard drive.

flip4mac , perian installed (but ae worked when these installed)

your prefs may messed because patches set few parameters differently. check todd's blog few pointers. anyway, first trash prefs (users:bush:library:preferences:adobe:after effects:9.0). furthermore, if have used disk caches, clean them out, ( default in users:bush:library:application support:adobe:common). , lastly, of course remove ae_opengl.plugin, if need (applications:adobe after effects cs4:support files:plug-ins:extensions). if don#t use scripts, may still need trash customized workspaces, in preferences directory.

 

mylenium



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